Everything that governs an order from Richvell Pets, in plain language.
Shipping Policy
Free tracked delivery on every order, dispatched within 48 hours, typically arriving in 4–7 business days.
Refund & Returns
90-day money-back guarantee, even on empty jars. No return needed to claim it.
Subscription Policy
What renews, when, at what price — and how to skip or cancel in one click.
Privacy Policy
What we collect, who we share it with, and the rights you have over it.
Terms of Service
The terms you agree to when you buy, including product and health disclaimers.
Contact Us
Reach a real person about an order, a subscription or a refund.